FAQ

Vehicle Sales

Q: Do you offer financing on vehicles?
A: Yes, we work with trusted finance providers to offer competitive financing options on all our vehicles. Contact us to discuss your requirements and we'll help you find a suitable finance package.
Q: Can I part-exchange my current vehicle?
A: Absolutely. We accept part-exchange vehicles and offer fair valuations. Bring your car in for a free appraisal and we'll give you a competitive trade-in price against your next purchase.
Q: Do your vehicles come with a warranty?
A: Yes, all our vehicles come with a comprehensive warranty for your peace of mind. Warranty terms vary by vehicle - ask us for specific details on the car you're interested in.
Q: Can I test drive a vehicle before buying?
A: Of course! We encourage test drives so you can experience the vehicle before making a decision. Contact us to arrange a convenient time.
Q: Do you deliver vehicles?
A: Yes, we can arrange delivery for your convenience. Delivery costs depend on your location - contact us for a quote.

Servicing & Repairs

Q: How often should I service my car?
A: Most manufacturers recommend servicing every 12 months or 12,000-15,000 miles, whichever comes first. Regular servicing helps prevent breakdowns, maintains fuel efficiency, and protects your warranty.
Q: What's included in a full service?
A: A full service includes oil and filter change, brake inspection, fluid level checks, tire inspection, lights check, suspension check, and a comprehensive multi-point inspection of your vehicle. We'll also reset your service indicator.
Q: How long does a service take?
A: Most services take 1-2 hours depending on the type of service required. We'll give you an accurate timeframe when you book.
Q: Do you service all makes and models?
A: Yes, our qualified mechanics service all makes and models of vehicles, from small city cars to large SUVs and commercial vehicles.
Q: Can you help prepare my car for the NCT/DOE?
A: Absolutely. We offer pre-NCT inspections to identify any potential issues, plus we carry out all necessary repairs to help your vehicle pass first time.
Q: What happens if my car fails the NCT?
A: Bring it to us and we'll diagnose the failure points and carry out the required repairs to get your vehicle roadworthy. We understand NCT requirements inside out.
Q: Do you offer while-you-wait services?
A: Yes, for many smaller jobs like oil changes, brake inspections, and minor repairs, you're welcome to wait. We have a comfortable waiting area with complimentary tea and coffee.
Q: What if I break down?
A: Call us immediately on [PHONE NUMBER]. We'll do our best to get you back on the road quickly, and if needed, we can arrange recovery to our workshop.

Diagnostics

Q: My engine warning light is on - what should I do?
A: Don't ignore it. Bring your vehicle in for a diagnostic check. We use the latest computer diagnostic equipment to quickly identify the issue and recommend the necessary repairs.
Q: How much does a diagnostic test cost?
A: Diagnostic tests start from [PRICE - e.g., €50]. If you proceed with repairs, we'll deduct the diagnostic fee from your final bill.
Q: How long does a diagnostic take?
A: Most diagnostic tests take 30-60 minutes. We'll identify the fault and provide you with a clear explanation and repair quote.

Pricing & Payment

Q: Do you provide free quotes?
A: Yes, we provide free, no-obligation quotes for all repairs and services. Just describe the issue or bring your vehicle in for inspection.
Q: What payment methods do you accept?
A: We accept cash, card payments (debit and credit), and bank transfers for your convenience.
Q: Can I get a quote over the phone?
A: For many common services like brake pads or timing belts, we can give you an estimated price over the phone. For accurate quotes, we recommend bringing the vehicle in for inspection.

General

Q: Where are you located?
A: We're located at PJD'S Yard, Coshclady, Bunbeg, Donegal, Ireland, F92EW70. We're easily accessible with plenty of parking available.
Q: What are your opening hours?
A: We're open [DAYS] from [TIME] to [TIME]. Closed [DAYS]. Contact us outside these hours and we'll get back to you as soon as possible.
Q: Do I need to book an appointment?
A: While we welcome walk-ins, we recommend booking an appointment to guarantee a time slot that suits you and minimize waiting time.
Q: Are your mechanics qualified?
A: Yes, all our mechanics are fully qualified and trained to work on modern vehicles. We invest in ongoing training to keep up with the latest automotive technology.
Q: Do you use genuine parts?
A: We use high-quality OEM (Original Equipment Manufacturer) or genuine manufacturer parts to ensure reliability and longevity. We can also source aftermarket parts on request if you prefer a budget option.

Contact Us - Still have questions? Get in touch:

Phone: 087 712 2167

Email: [EMAIL]

Visit us: PJD'S Yard, Coshclady, Bunbeg, Donegal, Ireland, F92EW70
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